OBSERVE THE FOLLOWING
WHEN SENDING RINGS FOR SHANK INSTALLATIONS
When sending your rings to the Finger Mate Factory (or
to a trade shop) for a custom shank application, please observe the
Measure the size snugly with the Finger Mate sizing
gauge or Mint Set to assure a proper fit. Remember, there is a 2 position
catch to allow for a slight swelling during the summer.
DO NOT cut off the old shank. It will be cut off
at the precise angle and position required and the scrap will be
returned to you.
Include a description of the ring noting any
broken or missing stones, and its valuation for return mail. While your
property is on our premises, it is covered by our Jeweler's Block
Policy. Since the round trip insurance charges can be quite expensive on
highly valued rings, we suggest that you remove particularly expensive
center stones and send us just the mounting portion. Your cost for
removing and resetting will often be far less then your cost for the
round trip postage and insurance.
While every precaution is taken to protect your
merchandise, our liability is limited to the value of the portion we
add. It is suggested that particularly valuable, fragile or badly flawed
stones be removed and the mounting alone be sent to us. In addition,
colored gemstones and semi-precious stones should also be removed. While
we will be happy to have the stones removed and reset for you after the
Finger Mate shank has been applied, this service can be performed only
at your risk.
CONFIRMATIONS SENT ON ALL WORK
A confirmation is sent to you by Finger Mate
describing the ring received, the work to be done, the charge to be made and
the approximate delivery time. Work is then begun immediately unless you
have requested an estimate, or there are other questions or problems. If so,
you will be advised.
ESTIMATES GIVEN UPON REQUEST
If you are not certain that a shank can be applied to
a particular ring or what the charge will be, send it to us for an estimate
which we will be happy to furnish before proceeding with the job.